Route

Route Package Protection

Name: Route Package Protection
Brand: Route
SKU: ROUTEINS10
Price: 0.98 USD
Availability: InStock
Rating: 5.0 (84 reviews)

$0.98

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Details

Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.

Visit route.com/sustainability to learn more.

Still waiting for results

Mailed swabs 9 days ago, but have not heard any replies announcing a receipt and there does not appear to be anyway to track package on your website. I made a mistake for not jotting down the tracking number that was given.

Happy to receive it.

I was so excited when I received my certificate. It was cool to see where my material ancestors were from in Cameroon. Next, I want to do my paternal side. Thank you for a wonderful experience.

Waste of Money

I could not track my package using this feature. It NEVER showed it being shipped. I had no idea where in transit it was.

Route Package Protection

Underwhelmed

So far I’m disappointed in the kit, the price tag, and the multiple excuses and nearly 3 weeks it took to actually get to me. 3 weeks for a cardboard sleeve with three generic swabs? 300 dollars and 3 weeks? I am hoping my results and the truths will make up for it because right now it looks like a sham.

1 2 3

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Still waiting for results

Happy to receive it.

I was so excited when I received my certificate. It was cool to see where my material ancestors were from in Cameroon. Next, I want to do my paternal side. Thank you for a wonderful experience.

Waste of Money

I could not track my package using this feature. It NEVER showed it being shipped. I had no idea where in transit it was.

Route Package Protection

Underwhelmed

1 2 3

Certificate

I am very pleased with certificates. My family have been very happy to also have certicates with their ancestors birthplace history being located in Sierra Leone and the tribe Temne. Thank you so much

African Ancestry Patri Clan Kit

My Patri Clan Kit arrived on time. Instructions were easy to understand. The only thing I didn't like is that i was not able to add the kit to my Matri Clan account. Now I have to log into two different accounts to retrieve my results.

This feels Unreliable

I haven’t received my order still. I have checked with usps & they have no information on the tracking number that was given to me. I haven’t been able to track this order at all. Neither usps or this company has been able to tell me that status of my package( which is not cheap & should have better customer service & tracking status information). I ordered this product 3 weeks ago & I have no clue what is going on with my purchase, not even any emails from this company to confirm or ensures the safety of sensitive information, being this is a DNA test.