Replacement Swabs
African Ancestry

Replacement Swabs

$0.00

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Customer Reviews

Based on 2 reviews
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(2)
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A
Amy Good
Great customer service

I emailed customer service about updates on my 1st swabs because it was going on 30 days and they still hadn't received them by mail. I was worried something happened because my husband sent his swabs in about 30 days after I sent mine and he was updated in about 10 days. African Ancestry didn't hesitate to send the matriclan swabs to me again. I really appreciate it because it eased my mind. I did send the 2nd swabs back with insurance on them just in case something happened again. Thank you customer support because this is important and exciting for me!

Hi Amy, thank you for sharing. Our customers are important to us, and we are always happy to assist! Should you have any additional questions, please do not hesitate to let us know. Thanks again for your support!

J
Jalan & aleccia Robinson
Thank you

Thank you for sending the replacement swabs as well as I’m still excited from receiving my tribe/ ethnic group results.

Customer Reviews

Based on 2 reviews
100%
(2)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
A
Amy Good
Great customer service

I emailed customer service about updates on my 1st swabs because it was going on 30 days and they still hadn't received them by mail. I was worried something happened because my husband sent his swabs in about 30 days after I sent mine and he was updated in about 10 days. African Ancestry didn't hesitate to send the matriclan swabs to me again. I really appreciate it because it eased my mind. I did send the 2nd swabs back with insurance on them just in case something happened again. Thank you customer support because this is important and exciting for me!

Hi Amy, thank you for sharing. Our customers are important to us, and we are always happy to assist! Should you have any additional questions, please do not hesitate to let us know. Thanks again for your support!

J
Jalan & aleccia Robinson
Thank you

Thank you for sending the replacement swabs as well as I’m still excited from receiving my tribe/ ethnic group results.