African Ancestry

Family Celebration Package

Rated 4.8 out of 5
Based on 21 reviews
Sale price $729.00 $793.00

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Details

The Family Package allows you and the family to trace your maternal AND paternal roots from 500-2,000 years ago with a simple cheek swab. 

Only biological men can take the PatriClan test. A woman wanting to trace their paternal lineage must use DNA from a male relative on their paternal line. Please see the policy here.

Your DNA is destroyed. We DO NOT sell or share your genetic information.

The package includes:

  • One MatriClan Test Kit - $299 value
  • One PatriClan Test Kit - $299 value
  • Six additional personalized certificates - $75 value
  • Four African Ancestry t-shirts** - $120 value

** T-shirts will reflect your choice of your country of ancestry, if available. Otherwise, the package will include "African Ancestry" Tees. After receiving your results, you will receive a form to select your t-shirt countries and sizes and certificate names.

INTERNATIONAL ORDERS will be responsible for shipping costs of t-shirts and certificates. See policy here.

 

Reviews

average rating 4.8 out of 5
Based on 21 reviews
  • 5 Stars
    20 Reviews
  • 4 Stars
    0 Reviews
  • 3 Stars
    0 Reviews
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    0 Reviews
  • 1 Star
    1 Review
95% of reviewers would recommend this product to a friend
21 Reviews
Reviewed by Caleb F.
Verified Buyer
Review posted
I recommend this product
Rated 5 out of 5

A little late, but excellent customer service

My results came quicker than expected, but some of the items in my package were a little late. However, when I contacted customer service, it was handled very quickly and efficiently. My items should be coming in the mail soon and overall, I am pleased with my results and the whole process.

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Reviewed by ROBERTA G.
Verified Buyer
Review posted
I recommend this product
Rated 5 out of 5

Excited!

I think that the family celebration package is well worth the amount spent-and even though highly anticipated-well worth the wait! As I type this , my results to self are unknown. I await completion of myself by way of my father's DNA. And to African Ancestry leaders, staff, and everyone associated with this great company....I can"t thank you enough for the work you are doing on behalf of US. Thank you.

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Reviewed by Santosha P.
Verified Buyer
Review posted
I don't recommend this product
Rated 1 out of 5

HAVE NOT RECEIV ED INFORMATION

This was a big purchase for a DNA type kit. The instructions were great but now my brother and I submitted our samples a couple months ago and I haven't even received an update about the results. Additionally, I have not been able to find a way to reach this company for questions. Very frustrating. The only regular emails I receive is about purchasing additional products.

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African Ancestry

Dear Santosha P.,
Thank you for sharing your experience. I am very concerned and would like to help you have a better experience.

First, we regularly send updates about your test kit status via email. You are also able to check the status yourself within your account. You haven't received an update about your MatriClan results because you haven't activated your test as directed in the instructions. Would you like for me to have someone help you with the activation? We can resend the code to you. You will need your Kit ID# and both it and your activation code are in the instructions that we encouraged you to keep.

Second, I am concerned that you have not been able to find a way to reach us for questions. Our Premiere Customer Service Manager, Di Shawn Gandy (dgandy@africanancestry.com) had an email exchange with you on May 9th, two days after you made the purchase. In it, he included his direct phone number. We also have a Contact Us page, (https://africanancestry.com/pages/contact-us).

I am open to all suggestions that you have for how can do a better job of making Customer Service available to you.

We appreciate you as an African Ancestry Family Member and I look forward to hearing from you so that you can get your MatriClan Test result. You can reach me at gpaige@africanancestry.com.

Sincerely,
Gina Paige

Reviewed by Lynell G.
Verified Buyer
Review posted
I recommend this product
Rated 5 out of 5

Quick Delivery

The items came quickly & packaged well. Thank you.

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Reviewed by Anita M.
Verified Buyer
Review posted
I recommend this product
Rated 5 out of 5

This promises to be life changing

Purchased this for my husband. Still waiting on results, but the ease of use was awesome and having a chance to finally have a place to”be from” a heritage will be well worth it!

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